Your personal information is of the utmost importance to us. In this policy, we clearly explain what data is collected, how it is used, and what steps we take to keep it safe.
A quick overview of the key pillars of privacy protection at 9kbd.
Every transaction and piece of data is protected with 256-bit SSL encryption. Banking-grade security is active on every connection.
All personal data is stored on secure servers. Multiple layers of security are in place to prevent unauthorized access.
Your personal information is never sold to third parties. It may only be shared with a limited number of partners strictly for service improvement purposes.
You have the full right to view, correct, or delete your personal data. Submit a request through our support team at any time.
All documents submitted during identity verification are stored in encrypted form and can only be accessed by authorized personnel.
If any unusual activity is detected on your account, you will receive an immediate notification. Your account is always within your sight.
9kbd is one of Bangladesh's most trusted online gaming platforms. We believe protecting each user's personal information is a core responsibility. This Privacy Policy ("Policy") explains in detail how your information is collected, used, and protected when you use the 9kbd website and mobile app.
By accessing the 9kbd platform or creating an account, you are considered to have accepted this Privacy Policy. Please read it carefully. If you have any questions, our support team is always here to help.
The 9kbd Privacy Policy is built on applicable data protection laws in Bangladesh and international best practices. We review this policy regularly and update it as needed to ensure your protection at all times.
Important: This Privacy Policy applies to the 9kbd platform only. Third-party payment gateways and game providers have their own privacy policies, available on their respective websites.
Various types of information are collected while you use the 9kbd platform. Here is a full breakdown:
| Data Type | Description | Mandatory |
|---|---|---|
| Identity Information | Full name, date of birth, nationality | Yes |
| Contact Information | Email, phone number, address | Yes |
| Identity Verification Documents | Copy of national ID card or passport | For KYC purposes |
| Financial Information | Mobile banking number, transaction history | Yes |
| Device Information | IP address, browser, operating system | Automatic |
| Gaming History | Bets, wins/losses, game preferences | Automatic |
The information listed above is collected solely to improve our service quality and ensure security. No unnecessary data is collected — 9kbd follows a minimum data collection policy.
9kbd collects information through several methods. The main ones are:
Our Commitment to Transparency: 9kbd never collects sensitive information without your knowledge or consent. You are always informed before any data is collected.
9kbd uses collected data solely for specific and legitimate purposes. The primary purposes are:
9kbd never shares your information with third parties for marketing purposes. If you no longer wish to receive promotional communications, simply contact our support team at any time and we will stop them immediately.
9kbd shares your information only in strictly limited circumstances and under tight controls. Your data may be shared in the following cases:
To be clear: 9kbd never sells your personal information to advertisers, data brokers, or marketing companies, nor transfers it for any commercial purpose.
9kbd uses cookies and similar tracking technologies on its website and app. Types of cookies used:
You can manage cookies at any time through your browser settings. Please note that disabling essential cookies may affect the functionality of certain platform features.
9kbd does not retain your information indefinitely. How long data is kept depends on its type and purpose:
Once the designated retention period ends, your data is securely deleted or anonymized so that you can no longer be identified.
You have several important rights over your personal information on the 9kbd platform:
You can request to see what information we hold about you.
You can request corrections to any inaccurate or outdated information.
You can request deletion of your data under certain circumstances.
You can request that data processing be restricted in certain cases.
You can request your information in a structured, portable format.
You have the right to object to the use of your data for specific purposes.
To exercise any of your rights, contact our support team. Requests are typically responded to within 30 business days.
9kbd is strictly an adults-only (18+) platform. We do not knowingly collect information from anyone under the age of 18.
If a minor has accidentally created an account and we become aware of it, that account and all associated data will be deleted immediately. If a parent or guardian suspects their child is using our platform, please contact our support team right away.
Warning: 9kbd enforces strict age verification to protect minors. Any use of the platform by someone under 18 is a direct violation of our terms and conditions.
9kbd reserves the right to update this Privacy Policy at any time. If significant changes are made, registered users will be notified in advance via email or an in-platform notification.
Continued use of the platform after any changes have been made will be considered your acceptance of the updated Privacy Policy. We recommend checking this page regularly. You can always see when the last update was made by looking at the "Last Updated" date at the top of the page.
If you object to any changes, you may request to close your account. In that case, you will be given the opportunity to withdraw any existing balance through the normal process.
Answers to the most frequently asked questions about our Privacy Policy.
You have read the 9kbd Privacy Policy. Go ahead and register with confidence — your information is completely safe.
18+ | Gamble Responsibly | For Entertainment Purposes Only